http://www.20north.com/pages/view/about_us: "Indian shoppers today have a healthy appetite for products that support an increasingly international and active life style, but acquiring such products has not been easy; requiring a trip abroad, a request to a visiting NRI aunt, or an expedition to a grey market that offers products of dubious authenticity. Shopping online at international stores comes with its own set of issues - the few stores that do deliver to India charge exorbitantly for international shipping, plus charge Indian credit cards 4-5% extra (which does not become obvious until the credit card bill arrives). In addition, international shopping sites do not have any notion of Indian import duties and these are calculated and collected from the customer only after the product reaches India. All in all,an expensive, cumbersome process with the potential for a nasty surprise when import duties are finally assessed in India."
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